Actions Taken

The scope and import of this effort grew quickly and ATL’s strategic position allowed us to provide guidance in the agency’s early efforts to establish procedures, administrative structures and work flows. I promoted an early, coordinated partnership and subsequently managed the development of the information system that would support this activity. Resources under my direction included a project manager, systems analyst, two software developers and an individual with skills in documentation writing and online help systems.

The first team meeting of the business group didn’t occur until three months after my initial contact. By that time, the IS team had been able to review the existing materials available and was able to sketch out the basic, though still developing, business rules and functional requirements. A rapid but traditional IS development process followed, with scoping, functional requirements and design documents created and refined over the compressed time frame.